Everything is free. Paid plans come with 30days' notice.
Sentriment is free during the open beta. Every workspace starts on the Free plan, and teams that need more can ask to become design partners, with 5,000 items a month at no cost. After the beta come the plans below, each with a price range while the final numbers are set with the first customers. Every workspace hears about billing at least 30 days before it starts.
Evaluating Sentriment for a larger team? Get in touch
Tentative plans
Ranges, not quotes, while final prices are set with the first customers. Plans differ in how much Sentriment reads and what it does with it, never in how carefully it reads.
Your first 1,000 imported items are free on every plan, Free included.
CSV uploads and App Store, Intercom or Zendesk backfills never touch your monthly allowance · unlimited seats on every paid plan.
Prove it on your own data
€0
forever · no card required
100 items / month
stops at the limit
€0 today and after the beta
The full loop for a small team
€49–99
per month · tentative range
1,000 items / month
then billed per extra item
not on sale in the beta · range as of Sep 2026
See churn coming
€299–599
per month · tentative range
10,000 items / month
then billed per extra item
not on sale in the beta · range as of Sep 2026
Serious volume, serious guarantees
€799–1,499
per month · tentative range
40,000 items / month
then billed per extra item
not on sale in the beta · range as of Sep 2026
Beyond 40,000 items a month: annual agreements, procurement and security review, dedicated support. Priced with you, per agreement.
Directions
What the final prices will follow, inside the ranges above.
01
The final numbers are being set with the teams using Sentriment today, so they reflect the value it creates for them rather than a guess made before anyone used it.
02
Product, support, success and leadership should all see what customers say. The bill follows how much feedback Sentriment reads for you, not how many people read it.
03
Personal data removed on arrival, EU hosting and the data processing terms come with every plan, the free one included.
04
Annual agreements, higher volumes and the answers your security review needs, shaped around how your team works.
Already promised
These are binding today: they are in the terms, and every workspace keeps them.
Free during the open beta
Every feature, no credit card.
30 days' notice
Every workspace hears about billing at least 30 days before it starts, in the app and by email. Nothing is charged without your explicit action.
Doing nothing is safe
Take no action and your workspace moves to the free plan. Nothing already analyzed is deleted, and export stays available.
The exact wording is in the terms, section 8.
Create your workspace and see real clusters from your own feedback in minutes. Free while we're in beta.
sentriment.com · EU-hosted · GDPR-first · PII redacted before storage